Appointments in several places
The team has to reconcile requests and the current schedule.
Dekhval Clinic
Appointments and follow-ups.Care stays in view.
For clinic teams coordinating patient follow-ups, appointments and care reminders. Support the administrative work around care with your team in control.
Where the daygoes.
Follow-ups that need chasing
Patient contact and the next administrative action need an owner.
Reminders sent by hand
Routine reminders take time from the people handling the front desk.
One operation,start to finish.
- 01
Map the appointment process
Agree how appointment requests, changes and confirmations reach your team.
- 02
Keep the next action visible
Track the administrative follow-up and who is responsible for it.
- 03
Send agreed reminders
Set reminder timing and wording with your clinic team.
- 04
Route to the right person
Hand questions requiring a person to the clinic team with the relevant context.
The enginesinside.
These engines cover related work. The audit confirms which ones your system needs and how they connect to your operation.
Works withwhat you use.
We review your existing tools in the audit and agree each connection before the build. The scope includes how access, approvals and exceptions will work.
- Your appointment records
- Your team channels
- Your patient follow-up process
From manual workto a connected flow.
Appointments
- Before
- Requests checked in separate places.
- With the system
- A connected administrative workflow.
Follow-up
- Before
- The next contact depends on memory.
- With the system
- Open follow-ups remain visible to the team.
Reminders
- Before
- Routine messages written each time.
- With the system
- Reminders follow the rules your clinic agrees.
Built aroundyour operation.
011–2 weeks
Audit
We study your operations, find where automation pays back most and record the “before” numbers.
DeliverableWorkflow map + baseline
024–8 weeks
Build
Fixed scope, fixed price, starting from a Dekhval product where one fits.
DeliverableConnected system + rules
03Launch
Launch
We train your team and run alongside your old process until you trust it.
DeliverableTraining + parallel run
04Every month
Look After
Dekhval Care: monitoring, fixes and improvements, with a value report against the Audit baseline.
DeliverableChange log + value report
Your questions,answered.
How long does a project take?
The Operations Audit takes 1–2 weeks. The system build takes 4–8 weeks after that. We agree the scope before building and train your team before launch.
How does pricing work?
A fixed build fee, then a monthly Dekhval Care fee. We discuss the price once we understand your operation and scope.
Who owns the data?
Your data belongs to you. Hosting and code ownership are agreed in the contract.
Who approves important actions?
Your team does. We agree approval rules during the audit. Actions are recorded so you can review what happened and why.
Book a 30-minuteoperations review.
Tell us where the time goes. We’ll show you what we’d automate first.
- We’ll call you within 24 hoursAt a time that suits you
- Discovery consultationWe understand your needs together
- System build in 4–8 weeksFixed scope, training and a supported launch