Answer and take orders
Use product information and live stock to answer questions in Bangla and English.
The conversation engine. Answers customers, helps with sales, remembers the customer and hands over to your team when a person is needed.
Book a reviewUse product information and live stock to answer questions in Bangla and English.
Keep previous conversations, orders and returns with the customer record.
Pass the conversation to your team when it needs a person.
A customer asks about a product on WhatsApp, Messenger or web chat.
Kotha uses the connected stock and customer information to respond or take an order.
Uncertain cases and important decisions reach a person with the conversation attached.
Documented in Dekhval Commerce. For customer workflows in other systems, we confirm engine use during the audit.
Tell us where the time goes. We’ll show you what we’d automate first.